Get the celebrity treatment with world-class service at Swissotel Al Maqam Makkah

Overlooking the holy city, Swissotel Al Maqam Makkah stands tall at the heart of the Muslim world. As part of prominent Abraj Al Bait complex, the hotel faces the holy Kaaba and has direct access to to the holy mosque from Ibrahim Al-Khalil street and Tunnel entrance in B2. There is another direct entry way to the hotel from Abraj Al Bait complex. The 1,624 rooms and suites carry an embracing atmosphere, many of them have a graceful view of the holy Kaaba. With the variety of international and oriental delicacies, Al Khairat restaurant and Masharif tea lounge provide you an invigorating ambience with the fine quality service. For a convenient shopping experience in Makkah, the hotel provides direct access to the shopping mall within Abraj Al Bait complex. The nearest airport is King Abdulaziz International Airport, 75 km from the property.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Swissôtel Hotels & Resorts
Hotel chain/brand
Swissôtel Hotels & Resorts

Property highlights

Situated in the best rated area in Makkah, this hotel has an excellent location score of 9.2

Breakfast info

Halal, Buffet

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
2 single beds
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
3 single beds
2 single beds
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
3 single beds
3 single beds
1 large double bed
2 single beds
2 single beds
2 single beds
1 double bed
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Guest reviews

Categories:

Staff
8.8
Facilities
8.7
Cleanliness
8.8
Comfort
8.9
Value for money
7.8
Location
9.2
Free WiFi
7.9
High score for Makkah

Select topics to read reviews:

Guests who stayed here loved

  • Usman
    Pakistan Pakistan
    The ease of access and very cooperative management and staff.
  • H
    Hosne
    United Kingdom United Kingdom
    The location was superb. I will stay here again because of its location. Very good breakfast, lots of choices. It will be good if the breakfast time is extended till 11:00. Room was specious, clean and quiet.
  • Mohamed
    Bahrain Bahrain
    Perfect Stay with Seprate access to the way of Haram not just the connected with the mall.
  • Engineerdevas
    Indonesia Indonesia
    Thank for gift happy birthday 🎂 cream bread and fruit. Thank for Fast response to : - Change towel - how to settings AC - water daily alowance - Cleaning the room. This is my forth time using Swissotel
  • Ghazi
    Jordan Jordan
    A more sectionized breakfast hall would be convenient, the current one is very corwded and one has to walk a lot; before, during and after breakfast, many guests are elderlt or suffer from Asthma which makes them suffer while at the same time...
  • Amira
    United Arab Emirates United Arab Emirates
    The staff was very friendly and helpful, they made everything easy for us. Mr. Faysal Alsherif who received us in the reception and did the check in for us was very professional and friendly and he gave us all the necessary information that we...
  • Syed
    United Kingdom United Kingdom
    We like room staff was really good helpfull just amazing❤️❤️❤️
  • Jawaad
    United Arab Emirates United Arab Emirates
    Great location, 2-3 Mins walking distance to the Haram.
  • Md
    United Kingdom United Kingdom
    Very nice breakfast also my mother was unable to go to the restaurant first day, it was very kind of the restaurant manager to send food to the room. Thank you
  • Mohmal
    United Arab Emirates United Arab Emirates
    Clean spacious room, proximity, and ease of getting to haram. Checkin was handled by Mr Faisal Shareef, who was professional curteous and very helpful. Must appreciation for the hard working staff looking after the rooms and services. Provided...

Hotel surroundings

Restaurants
1 restaurant on site

  • Al Khairat Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner

Facilities of Swissotel Al Maqam Makkah
Great facilities! Review score, 8.7

Most popular facilities

  • Parking on site
  • Family rooms
  • Free WiFi
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Tea/coffee maker in all rooms

Bathroom

  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

Kitchen

  • Electric kettle

Room Amenities

  • Drying rack for clothing
  • Fold-up bed
  • Clothes rack

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible on site (reservation is not possible) and costs SAR 250 per day.

  • Parking garage
  • Accessible parking

Reception services

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Safety deposit box

General

  • Air conditioning
  • Wake-up service
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible

Languages spoken

  • Arabic
  • English
  • Hindi
  • Urdu

House rules
Swissotel Al Maqam Makkah takes special requests - add in the next step!

Check-in
From 18:00
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
SAR 250 per child, per night
Cot upon request
Free
3 - 11 years
Extra bed upon request
SAR 250 per child, per night
12+ years
Extra bed upon request
SAR 500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

Important Notice: Entry to Makkah during Hajj season is restricted to those with a valid Hajj permit issued by the government.

According to the Ministry of Tourism, entry to Mecca during the Hajj season is limited to those with a valid Hajj permit valid

During the Ramadan season, the check-in time will be adjusted to 18:00 to accommodate the special needs of our guests during this holy month. We appreciate your understanding and look forward to welcoming you.

License number: 10007391

FAQs about Swissotel Al Maqam Makkah

  • Room options at Swissotel Al Maqam Makkah include:

    • Quadruple
    • Suite
    • Family
    • Double

  • Swissotel Al Maqam Makkah is 350 yards from the centre of Makkah. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Swissotel Al Maqam Makkah is from 18:00, and check-out is until 12:00.

  • Swissotel Al Maqam Makkah has 1 restaurant:

    • Al Khairat Restaurant

  • The prices at Swissotel Al Maqam Makkah may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Swissotel Al Maqam Makkah is popular with guests booking family stays.

  • Guests staying at Swissotel Al Maqam Makkah can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Halal
    • Buffet

  • Swissotel Al Maqam Makkah offers the following activities / services (charges may apply):